Version 1.0.0
First release
New
Ottsa 1.0
The first release of Ottsa brings billing, provisioning, domains and support for hosting companies to your own hosting. Everything listed below is included in every license.
Billing
- Recurring invoices on any cycle from monthly to triennial, or one-time, with setup fees.
- Prorated upgrades and downgrades, account credit, and credit and debit notes. Invoices are locked once they are numbered.
- Quotes that clients accept online, proforma invoices, late fees, card retries and payment reminders.
- EU VAT with VIES checks and the reverse charge, country-specific tax rules and multiple currencies. See Taxes and EU VAT.
- Stripe, PayPal, Mollie and bank transfer.
Provisioning
- cPanel & WHM, Plesk, DirectAdmin, Proxmox VE and Virtualizor.
- Server groups that place new accounts on the server with the fewest accounts, or on each server in turn. See Servers and server groups.
- Automatic suspension and reactivation based on invoice status, and one-click control panel sign-in for clients.
- Manual setup for services without a module, with your team notified.
Domains
- Enom, ResellerClub, Namecheap and CentralNic Reseller, with a registrar assigned to each TLD.
- TLD pricing imported from your costs with your margin applied, plus premium names and ID protection.
- Renewal invoices and notices on your schedule, with regular registrar syncs.
- Self-service nameservers, transfer locks and transfer codes in the client area.
Support
- Departments, email import over IMAP, predefined replies, internal notes, assignment and collision detection.
- Escalation rules, automatic closing of inactive tickets, and satisfaction ratings when a ticket is closed.
- Tickets from visitors without an account, protected by a captcha.
- A knowledge base, announcements and downloads.
Store and client area
- A store with bundles, add-ons, configurable options, promotions and abandoned cart reminders.
- Client accounts with multiple users, each with their own permissions, plus two-factor sign-in and a notifications feed.
- Projects with tasks, time tracking and files, and an affiliate program that pays commission on every renewal.
- English, Arabic and Hebrew, including right-to-left layouts, across pages and emails.
Admin and platform
- Roles and permissions, an audit log, a command palette, and notification rules that deliver to email, the admin bell, Slack, Discord or a webhook.
- Reports for income, MRR and churn, tax by country and EU OSS, with CSV export.
- A REST API with scoped tokens and idempotency keys, and signed webhooks with retries.
- Plugins and themes installed from a zip file, with a plugin SDK for developers.
- Browser-based installation on shared hosting, with signed one-click updates, database backups, and GDPR data exports and erasure.
- An importer for WHMCS 8 and 9, with a dry run first.